Returns & Refunds
30 Days
Money-back guarantee
Easy Returns
No questions asked
Fast Refunds
Processed within 3-5 days
Our Promise to You
We stand behind the quality of our products. If you're not completely satisfied with your Goat Wallet, we'll make it right. No hassles, no complicated forms, no questions asked.
30-Day Money-Back Guarantee
Try your Goat Wallet risk-free for 30 days. If it's not the perfect fit for your lifestyle, return it for a full refund.
- • Return window: 30 days from delivery date
- • Condition: Wallet should be in original, unused condition
- • Refund: Full purchase price (excluding original shipping if applicable)
- • Return shipping: Free prepaid label provided
How to Return Your Wallet
- 1. Contact Us: Email dan@danpark.com with your order number and reason for return
- 2. Receive Label: We'll send you a prepaid return shipping label within 24 hours
- 3. Ship It Back: Package your wallet securely and drop it off at any carrier location
- 4. Get Refunded: Once we receive your return, we'll process your refund within 3-5 business days
Lifetime Quality Promise
Beyond the 30-day return window, we offer a lifetime warranty on manufacturing defects. If your wallet has any quality issues:
- • Defective stitching or materials
- • Hardware failures
- • Unexpected wear or deterioration
We'll repair or replace it free of charge, no matter how long you've owned it.
Exchanges
Want to exchange your wallet for a different version? Simply return your current wallet following the process above, and place a new order for the version you prefer. We'll process your refund as soon as we receive your return.
Damaged in Transit
If your wallet arrives damaged, contact us immediately at dan@danpark.com with photos. We'll send a replacement right away at no cost to you—no need to return the damaged item.
Questions?
Have questions about returns or refunds? Email us at dan@danpark.com and we'll respond within 24 hours.
